There is nothing like a phone call, email or a personal call from a grandparent whose smile brings out the sun!
When you run a support group and helpline, you walk alongside grandparents in the darkest of times, but you also have the utter privilege to be often the first person to walk with them when they regain that joy in their step.
For all the campaigning, interviews and broadcasts, those moments sharing with grandparents is for us the really important part.
When you get to know someone when they are that lowest ebb, there is no image no ego involved just a human being desolate and despairing.
One of those joyful moments was yesterday when a grandparent, whom I have known now for 12 years, appeared on my doorstep clutching a letter from her granddaughter.
There were tears of joy running down her face.
The letter was so moving and emotional, full of endearments towards the grandmother.
This granddaughter had been estranged from her grandmother for 10 years, but has recently come back into her life as have her siblings.
It says that she was so sorry that they hadn’t been allowed to be in her life for so long, and that they never forgot her and always wondered how she was. She says that she now intends to make up for lost time.
It finishes so simply, and yet so powerfully.
Grandma, I will never be able to tell you what it means to have you back in our lives, to listen to your wisdom and to hear all the stories about your family that you tell so well.I am so proud to have a Grandma like you.